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Shipping FAQ

Commonly asked questions about shipping.

If you don't find the answer to your question, please contact us.

How will my order ship:

TO CANADA:  Most orders will ship via lettermail or parcel depending on the size of your order (from Alberta).  The delivery standard, once an order is shipped, is 3-14 business days.  If it's sent by parcel, you will receive a tracking number.

TO USA:  Most orders will ship via Canada Post/USPS as a small packet.  This service does NOT include tracking.  The delivery standard is 6-14 business days from the time of shipment.

INTERNATIONAL:  Most orders will ship via Canada Post as a small packet.  This services does NOT include tracking.  The delivery standard is 14-28 business days from time of shipment, but it depends largely on your country. 

PLEASE NOTE:  Due to the pandemic, shipping is more unpredictable than usual.  Please leave plenty of time for your order to arrive if you need it by a certain date.  

 

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